Airlines

  • Offer a robust frequent flyer program at a minimal cost.
  • Reward passengers for flying with you and encourage repeated business.
  • Offer a tiered platform for various customer segments and reward them accordingly.
  • Stays connected to your passengers and inform them about special offers through SMS/Email campaigns.
  • Get customized loyalty program for retention and engagement of your passengers.
  • Reward your customers with points or miles on referring your brand to their friends and family members.
  • Reward your loyal members with special discounts and promotional offers to keep them engaged.
  • Provide them with additional travel option such as car rental, hotel booking, etc.
  • Draw customer attention with promotion and regular SMS/Email campaigns.
  • Add gamification in your loyalty program to engage and attract more customers. Use game element like badges, tiers and levels.
  • Flexibly define business rules in terms of points, miles, accrual, redemption, promotion and management of tiers.
  • Generate reports, track your customers travel details as well as maintain customer profile allowing you to check their tour details.
  • Answer your customer queries with the help of a chatbot in your loyalty platform.
  • Integrate wallet to accept payments in quicker and seamless manner.
Airlines Loyalty Program & Frequent Flyer Program

Hospitality

  • Design tier/scheme for customer based on their spending and stay pattern, reward them points, gift cards, voucher suitably.
  • Reward customers with points on room upgrades or discounts on their next stay.
  • Offer incentives in terms points, vouchers or gift cards on referring a customer.
  • Encourage repeated visits.
  • Offer incentives for examples buy 2 items get 1 free in restaurants, bars etc.
  • Automatically send personalized SMS/Emails to thank customers.
  • Maintain relation with your customer with help of personalized SMS/ Email campaigning, let them know about your offers, new hotel, etc.
  • Increase footfall, enhance customer satisfaction and influence consumers’ purchasing decisions.
  • Integrate wallet with your system for easier and quicker payments.
  • Entice business travellers or other frequent hotel guests to favour brand or group of hotels over others when selecting a hotel.
  • Design scheme for customer night stay in hotel that will typically accrue points & rewards which can be later redeemed for future free nights in hotels.
  • Offer B2B, B2C and B2B2C loyalty.
  • Encourage newly joined members to join the loyalty scheme by offering some privileges, such as free internet, access to gaming zone, free stay in future visits, etc.
  • Higher levels in the scheme will typically offer a combination of benefits including free room upgrades, bonus points, rolling 24-hour check-in & check- out facility and free access to more of the hotel's facilities, such as buffet breakfasts, executive lounges, spas, and other features.
Hospitality Loyalty Program

Retail

  • Reward customers with points for shopping with you, they will feel acknowledged, appreciated and feel grateful towards you in return.
  • Integrate wallet in your system for easier and quicker payments at checkout when shopping is done.
  • Offer a reloadable cash card so your customers don't have to dig for change in their pockets.
  • Utilize promotional incentives for example buy 5 chocolate bars, get 1 free.
  • Offer them gift cards and vouchers on their bill payment for their return to the store.
  • Automatically send personalized SMS/Emails to thank them for visiting the store.
  • Send them regular SMS/Email informing them about special offers, discount, new arrivals, etc. Stay connected with your customers.
  • Offer B2B, B2C, B2B2C loyalty program.
  • Customer referrals are the biggest benefit of a Customer Loyalty Program to a retailer so let your customer refer to their friends and family and offering them points in return on each referral.
  • Reduce Cost per Acquisition (CPA) for a new customer with a loyalty platform.
  • Points earned by customers can be redeemed across any platform that would be selected by you.
  • Segment customers through purchasing behaviour, spending pattern and their lifestyles etc.
Retail Loyalty Program

Ecommerce

  • Increase customer engagement by rewarding your customers in ways that encourage repeat buying.
  • Send promotional SMS/Email to your customer to let them know about new offers and deals, discounts, new arrivals, stock clearance, sale, etc.
  • Customer referrals are the biggest benefit, so let your customer refer to their friends and family and offer them points in return on each referral.
  • Understand your customers better with customizable dashboards and reports, which give you detailed, actionable, customer-centric data for planning programs and promotions.
  • Create a customer profile for each of your customers so that you can view history, rewards balances, preferences, and more.
  • Offer B2B, B2C, B2B2C loyalty program.
  • A secured and trustworthy PCI Compliant loyalty platform.
  • Integrate wallet in your system to accept payments in quicker and easier way. Let customer store money in wallet to make payments after purchasing. Even the refunded money can be stored in wallet.
  • Use gamification for engaging your customers and attract new customers, encourage your existing customers to write reviews and answer questions, reward them with points.
  • Integrate reporting system to track recency, frequency and monetary data of customers for better understanding and reward them accordingly.
  • Observing behaviour patterns of customer shopping, spending etc. These patterns can be used for better merchandising, advertising and customer service. The best part of a loyalty program is that it can keep you away from the competition.
Ecommerce Loyalty Program

Finance

  • Loyalty programs will help you to build a deeper sense of customer satisfaction and loyalty, increasing your customer lifetime value and retention rates.
  • Manage relationship and engage your existing customer with loyalty platform.
  • Increase customer engagement by rewarding your customers in ways that encourage repeat interaction.
  • Two types of actions you can choose to reward your customers: transaction-based or engagement-based loyalty.
  • Transaction based loyalty depends on transactional data like number of purchases, types of purchases, or amount spent per transaction for rewarding your customers
  • Engagement-based loyalty is focused on rewarding customers for engaging with your brand.
  • Understand your customers better with customizable dashboards and reports, which give you detailed, actionable, customer-centric data for planning programs and promotions
  • Create a customer profile for each of your customers so that you can view history, rewards balances, preferences, and more
  • PCI Compliant loyalty platform that is secured and trustworthy for payments transactions.
  • Your customers can sign in and access their loyalty program data and rewards balances either online or through mobile web apps.
  • Customizable platform so your brand is the focus point.
  • Reward cardholders with points each time they use their payment card.
  • Use gamification for engaging your customers, encourage your customers to write reviews and answer questions, reward them with points.
  • Offer B2B, B2B2C, B2C loyalty platform.
  • Integrate wallet in your platform for easier, quicker and seamless payment.
  • Offer gift cards, voucher to your customers for customer engagement.
  • Integrate chat bot in your system to solve to your customers queries online.
Financial Service Loyalty Program

Telecom

  • Increase customer engagement by rewarding your customers that encourages repeated business.
  • Implement customized loyalty programs that generate sales through increased brand recognition.
  • Loyalty platform to retain your customers, reduce churn rate and increase revenues.
  • Maintain high value customers for longer periods for better Average Revenue per User (ARVP).
  • Cut down on expensive advertising costs through targeted communication.
  • Plan reward strategy based on multiple elements such as monthly spending, usage pattern etc.
  • Keep a track of detailed member program activities history, offer customer rewards with dedicated price plans, special privileges, service upgrades or additional talk time minutes to encourage subscribers to increase their service usage.
  • Reach your customers with relevant offers and promotion through regular SMS/Email campaigns.
  • Connect with customers through social networking channel , reward them accordingly.
  • Offer them opportunity to earn rewards or points on referring a friend or family member.
  • Offer B2B, B2C loyalty for resellers and consumers.
  • Easy recharge facility for your customers with the integration of wallet in your system.
Telecom Loyalty Program