Single View CRM is a one stop master for all your customer information like personal information, purchase history and behavior patterns
With a simple & customized dashboard businesses can learn more about their customers and how to cater to their needs.
It helps you understand your customers and take better business decisions based on characteristics, behaviour and traits
Customers' history can be analyzed to improve business relationships with customers focusing on customer acquisition, retention, improving profitability & develop a successful strategy for customers.
Customers can be classified by attributes, age groups, Income, Location, Gender, Activities done, social, Active channels, Spending & Buying Patterns.
You can group similar profiles by shared characteristics such as demographic, geographic, psychographic and behavioural characteristics.
Once grouped, you can get Patterns insights of Target groups and create personalized mass communication, offers to these groups.
Completely Integrated with Mail, Events and Notifications with the Systems Messaging platforms.
Customer relationship, performance & success rate can be tracked at a single place with Single View CRM
Single View CRM Benefits
Engage your customers with personalized experiences
Cross-Customers collaboration
Better communication with customers
Introduce persuasive marketing and sales messages
Accurate sales forecast
Get Customer Segmentation, Funnels & Transaction Analysis
Optimize your marketing Spends with improved return on investment.
Core analytics, Recency, Frequency and Monetary insights
Cost effective Prospect Acquisition
Single View of All customers KPI’s in one place, which can be viewed at a glance.
Centralized Repository of all customer data
User profile with single view of all user activities